The Department of Nursing Services is the largest department at King Fahd Hospital of the University, with more than eight hundred (800) nurses working in various specializations and capacities.  They deliver optimal nursing services to patients and their families twenty-four hours a day, seven days a week, working in a multinational and multicultural environment.

The Department of Nursing Services strives its utmost to contribute to primary, secondary, and tertiary clinical patient-care services, based on a strong commitment to nursing practice, education, on-the-job training, research and innovation, and collaboration with other departments and services.  

The Department Of Nursing Services operates under the leadership of the Directorate of Nursing Services which, in turn, reports directly to the Hospital General Director of KFHU.   This arrangement ensures that DNS can live up to its mission, vision, and value statements.


provide the highest quality of patient-centred holistic nursing care that is consistent with the high standards of excellence expected of Imam Abdulrahman Bin Faisal University and King Fahd Hospital of the University.


 further elevate our nursing standards of excellence by continuously improving the quality of care provided to our patients and maintaining those high standards.


  • The staff as our utmost Asset
  • Continuous Education,Training and Research
  • Shared Respect and Trust-worthiness
  • Countesy and Politeness
  • Proficiency and Competency
  • Dedicatoin and Commitment
  • Patients Safety and well-being
  • Wise and Efficient Utillization of Resources
  • Effective communication
  • High Quality standard of Nursing Care

The Department of Nursing Services is composed of:

The Central Nursing Office

The Central Nursing Office is located in the basement of the Central Building (100) of KFHU, beside the Office of the Medical Director and Administrator, and includes:

  • The Office of the Nursing Director
  • The Office of the Associate Nursing Director
  • The Office of the Assistant Nursing Directors
  • The Office of Nursing Quality Management
  • The Office of the Nursing Coordinators for:
    1. Staff Competency and Skills Review
    2. Environmental and Patient Safety
    3. Materials, Equipment and Supply
  • The Nursing Education and Training Centre for Staff and Interns.
  • The Office of Health Informatics and Research.

The Clinical Nursing Units

  • In patient care and critical care services
  1. Coronary Care Unit
  2. Cardiac Catheterization Lab 
  3. Medical Intensive Care Unit 
  4. Pediatric Intensive Care Unit 
  5. Surgical Intensive Care Unit 
  6. Burns Unit 
  7. Labor and Delivery Room 
  8. Neonatal Intensive Care Unit 
  9. Well-Born Nursery 
  10. Obstetrics and Gynecology units 
  11. Surgical Units – Adults 
  12. Medical Units – Adults 
  13. Pediatric Surgical Unit 
  14. Pediatric Medical Unit
  • Ambulatory care and psychological services
    1. Emergency Department
    2. Ambulance Services 
    3. Out-Patient Department, Lithotripsy 
    4. EHS clinic 
    5. Hemodialysis Unit 
    6. Peritoneal Dialysis Unit 
    7. Operating Room and Recovery Room 
    8. Endoscopy unit 
    9. Day Surgery 
    10. Short Stay Unit 
    11. Satellite Clinics 
    12. Central Supplies & Sterilization Department 
    13. Male Psychiatric Unit 
    14. Female Psychiatric Unit

Core Functions

The Department of Nursing Services is offered under the expert leadership of the Director of Nursing Services, who plans, oversees, supervises, evaluates, and personally approves all departmental activities related to patient-focused care. The Associate Director of Nursing Services serves as co-leader of the Department of Nursing Services, and reports to and provides the fullest support to the Director of Nursing Services in the planning and decision-making process, and implementation of approved directives. This effort encompasses the following steps to reach the goal of providing high-quality holistic patient care services and achieving patient satisfaction:

  • Early ‘drawing board’ stages of planning and designing innovative tools for the improvement of patient care and hospital-related services.
  • Establishment of evidence-based, policies and standards of nursing practice.
  • Assurance of strong leadership and management of nursing personnel.
  • Intensive training and education of nursing personnel on updated skills and techniques in holistic patient care.
  • Supporting continuous education and research at all levels in the interest of producing outstanding healthcare professionals dedicated to patient care services, and who will uphold the KFHU commitment to excellence.
  • Providing high quality clinical nursing services and patient care services.
  • Performing continuous assessment, evaluation and re-evaluation of all plans; providing, innovative designs; managing patients and personnel; delivering patient care services and achieving optimal outcomes. 

Nursing Management

The role of the nursing management is to work collaboratively with its members in evaluating the department’s achievement and outcomes. It will ensure that safe patient care with measurable quality outcomes is achieved throughout its two main divisions: 

The Division of Planning and Development (Central Nursing Office)

is the backbone of the Department of Nursing Services under the expert guidance and direct supervision of the Directorate of Nursing Services.  The Division of Planning and Development facilitates the ultimate goal of providing high-quality holistic patient care services through its two complementary subdivisions, which are: 

Nursing Quality Management Office
which is responsible for the following functions:

  • Continuous assessment and analysis of current nursing practices
  • Identification of problems that impact delivery of quality patient care and staff performance, including the analysis of incident reports
  • Innovation, recommendation, planning, developing, designing, coordinating, directing, modifying, establishing, implementing, and evaluating programs of quality improvement management
  • Continuous research, analysis and update of policies and procedures, and job descriptions
  • Composition, preparation, review, and revision of all written directives in the form of policies and procedures, and job descriptions, as well as all written material pertaining to quality initiatives and programs, in accordance with KFHU’s Vision and Mission
  • Management of electronic information systems within nursing Services.

Nursing Education, Training and Staff Development Office

which is responsible for the following functions:

  • Coordination of all educational activities directed towards nursing personnel and based on the planning and coordination of continuous educational programs for the theoretical and practical training and development of nursing personnel
  • Orientation of newly employed nursing personnel at KFHU and the Department of Nursing Services
  • Collaboration with the College of Nursing Education on the orientation of nursing students and interns to nursing and hospital policies and procedures. 
  • .

Division of (Clinical) Patient Care Services

Assistant Directors of Nursing Services
 who represent the Division of Patient Care Service (In-Patient Care Services and Ambulatory Care and Psychiatric Services) shall perform the following functions to ensure the overall safe and effective delivery of patient-care services in the clinical nursing units:

  • Direct supervision of the Unit Nursing Supervisor and Team in all matters concerning the clinical patient-care nursing unit – predominantly, in the areas of patient-care, nursing personnel and staffing.
  • Ensure daily staffing requirements of clinical nursing units.
  • Review monthly staffing schedules and vacation plans prior to submission to and final approval of the Associate Director of Nursing Services.
  • Review and note all personal written requests of nursing personnel prior to final submission to the Directorate of Nursing Services.
  • Conduct clinical rounds in assigned patient-care areas to ensure and enforce compliance with established policies and procedures in all activities 
  • Provide an intermediary link between the Unit Nursing Team and the Directorate of Nursing Services.

The Nursing Coordinators
works under the direction and direct supervision of the Directorate of Nursing Services and shall be responsible for guiding the nursing personnel on proper channels of communication and to the following:

  • Collecting necessary data needed to support clinical improvements.
  • Investigate incident reports thoroughly; obtain clear information and statements, and present summary reports to the nursing administration to identify the causes of the incidents .
  • Prepare reports as instructed by the respective Associate DON to improve unit productivity.
  • Facilitates direct access to the Central Nursing Office
  • Ensures that all activities are performed according to established nursing policies.

    Off-Shift House Supervision 

    Outside of official business hours, the Central Nursing Office shall be represented by Off-Shift House Nursing Supervisors will report directly and continuously to the Directorate of Nursing Services and perform the following functions:

    • Immediate trouble-shooting of current problems which arise during assigned shift
    •  Ensuring satisfaction of immediate staffing requirements during assigned shift hours 

    • Reporting of sick leaves and absences to the Nursing Administrator on-call
    • Conduct clinical patient rounds of the ‘house’ during assigned shift hours
    • Facilitate coordination of patient care and enforce and ensure safe and effective delivery of patient care services as per established nursing policies and procedures in keeping with the philosophy, goals and objectives of the Department of Nursing Services during off-shift hours.

      Unit Clinical Nursing Supervisor
      works under the direction and direct supervision of the respective Assistant Director of Nursing Servicesand shall be the leader of the Unit Nursing Team, shall be present at all times on the respective clinical patient-care nursing unit, and shall accept guidance from the clinical coordinator in regards of managerial and for the following:

      • Providing direct supervision and coordination of activities within the designated nursing unit, including planning, organizing, leading, and controlling these activities .
      • Preparing the monthly duty schedule and vacation plan for nursing personnel in the designated unit .

      • Conducting regular meetings with the unit staff to encourage and ensure professional staff development .

      • Ensuring and maintaining the needs of the designated units .

      Unit Nursing Team

      which comprised of the following team members:

      1. Unit Clinical Nursing Supervisor – Unit Leader.
      2. Head Nurse / Assistant Head Nurse.

      The Unit Head Nurse works under the direction and direct supervision of the respective Clinical Nursing Supervisor and for the following:

      • Assist and support the unit nursing supervisor in certain managerial activities as required.
      • Ensures the effective delivery of patient-focus nursing care.
      • Continuously monitor and evaluate the clinical performance of nursing staff.
      • Plays an active role in teaching and job training of nursing personnel : All Staff Nurses and Nursing Assistants .
      Published on: 16 April 2017
      Last update on: 26 April 2017
      Page views: 2972